Customer Centric | The primary reference for CX professionals

Customer Centric Conference 2019

We brought together the people, tech, and ideas at the heart of CX

Check the first Customer Centric Conference’s highlights

Our talks

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Our speakers

  • Adi Gaskell

    Contributing Writer for Forbes, Huffington Post, and BBC

  • David Rowan

    Founding Editor WIRED UK, Author

  • Diana Gomes da Silva

    Captain, easyJet

  • James Cross

    Digital & Service Snr Strategy Lead, Microsoft

  • Jessica Twentyman

    Contributing Writer for Diginomica, the FT, the Economist, and ComputerWeekly

  • Jody Arebalo

    VP of Transformation & Consulting, Majorel

  • Keyur Shah

    VP of Customer Support, Rakuten Marketing

  • Kristina Mercier

    Sr. Manager User Happiness Team, Expedia

  • Lauri Haav

    Head of International Expansion, Monese Ltd

  • Marissa Gordon

    Senior Director of Operations & Finance, Universe

  • Max Klimmek

    Manager of Customer Success, Intercom

  • Michael Ollitervo-Murphy

    VP of Customer Experience

  • Mick Frederick

    VP of Customer Experience, Eaze

  • Paula Kennedy

    Vice President, Concentrix

  • Peter Gerson

    VP Strategic Partnerships & Alliances, 5CA

  • Reagan Miller

    Head of Global Analytics, Concentrix

  • Rebecca Walsh

    Global Program Manager, International Growth Partnerships, Google

  • Suri Ratnatunga

    Sr. Director of Community and Support, Vimeo

  • Tom Reekie

    Ingenuity & Project Manager, The Hut Group

Our partners

Intercom5CAMarket Finder by GoogleMajorelFreshworks